Frequently asked questions

We only make money if you stay, and you only stay if the phone keeps ringing. Charging thousands up front means we get paid whether it worked or not. Giving you the site and billing every four weeks puts us on the hook. We build and host it, so we keep the design and code. You keep the domain, content, customer list, and Google profile. It is genuinely free and it stays free.

The work that produces customers. Your Google Business Profile, review requests going out automatically, new pages for the towns you serve, and keeping everything running, secure, and fast. The website is the thing you can see, so it gets the attention, but it is maybe a fifth of the work.

You own your domain, content, images, customer data, and Google Business Profile. We own the design, code, and hosting setup, because we gave you the build at no charge. If you cancel, we export your content and customer data to you within ten business days at no charge, and we release your domain immediately. The site itself goes offline.

Then the problem is usually not the website, it is that nobody finds it. Most sites we look at are fine to look at and invisible to Google. We will replace it as part of the setup, or in some cases leave it alone and work on the visibility side only. The free audit will tell you which.

$597 every four weeks, one price with everything in it, plus a one-time $997 setup paid up front to start. There is no hosting bill, no domain markup, and no surprise line items. There is no contract and no minimum term. It is month to month, and you can cancel anytime.

Because the work runs in four-week cycles, the report, the posts, the new pages, and billing on the same cycle means the work and the invoice always line up. Practically, that is thirteen billing cycles a year instead of twelve, and we say so plainly rather than burying it.

No. It's one flat price, month to month: $597 every 4 weeks, cancel anytime. The only up-front cost is the one-time $997 setup. We keep it simple instead of dangling a prepay discount.

Nothing extra. There is no contract, so you do not owe any remaining balance. Your service runs to the end of the four-week cycle you are already in, then stops. No refund and no proration. Either way your domain, content, and customer data come with you.

No, and anybody who does is not being straight with you. Google decides rankings using factors nobody outside Google controls, including how close you are to the person searching. What we guarantee is the work and the reporting, and that if your review count and profile views have not both gone up after ninety days, we keep working at no charge until they do.

The Google profile work usually moves first, often within two to four weeks, because it is the fastest-acting piece. Reviews start arriving as soon as the automation switches on. Ranking for competitive searches in new towns is slower, think three to six months of consistent page building.

You get one page every four weeks, by email, written in sentences. How many people found you on Google, how many called, how many asked for directions, how many visited the site, new reviews, and what people searched to find you. Every number is shown against the four weeks before it, so you can see the direction.

Then you should not keep paying us, and we will tell you that. We would rather lose a client than have somebody paying every four weeks for something that is not landing.

One phone call of about forty-five minutes, a folder of photos off your phone, two minutes to give us manager access to your Google listing, and about twenty minutes reviewing the site before it goes live. That is the complete list. You do not write any copy and you do not learn any software.

You text 401-227-5020. That is the entire system. No dashboard, no login, no ticket number. Hours, closures, phone numbers, and emergency notices are done within 24 hours on every plan and never count against anything.

No. If you have no Google Business Profile we create and verify one. If you have one you have never touched, we take it over as a manager while you stay the owner.

You can change your hours or reply to a review in Google whenever you like. You are the owner of that profile and we never lock you out. Change your hours there and your website updates itself. For the website itself, you text us.

A line of business of Own The Box Marketing LLC, a Rhode Island company. Websites are one of three things we do. The others are Rhody Reviews for review management and the Rhody Showcase for direct mail. All three exist to get local businesses more customers.

Right now, yes. We are based in North Kingstown and every town in the state is inside an hour, which means we can meet you at your shop if you would rather do that than a call. The plan is to expand beyond Rhode Island once we have the reviews and results to back it up.

Anyone local whose customers find them by searching. Roofers, plumbers, electricians, and landscapers, but equally dentists, orthodontists, chiropractors, salons, florists, bakeries, cleaners, and realtors. If somebody in your town searches for what you do and picks from the first three results, this applies to you.

Not yet, and we would rather say that than show you somebody else's work. This is a new line of business. That is why the first three clients get everything free in exchange for a video testimonial when it works.